Privacy Policy

1. Introduction

Submention ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at submention.com (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (from Google OAuth)
• Profile picture (from Google OAuth)

2.2 Service Data

When you use our Service, we collect:

• Keywords and subreddits you configure for monitoring
• Your reply history and AI-generated suggestions
• Analytics data about your engagement performance
• Subscription and billing information

2.3 Reddit Data

We analyze publicly available Reddit posts and comments to detect signals matching your keywords. We store metadata about these signals (titles, scores, timestamps, subreddit names) but do not store full post content or personal Reddit user data beyond what is publicly visible.

2.4 Usage Data

We automatically collect:

• Browser type and version
• Pages visited and time spent
• IP address and approximate location
• Device information

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Detect Reddit signals matching your keywords
• Generate AI-powered reply suggestions
• Send notifications about new signals
• Process payments and manage subscriptions
• Improve and optimize the Service
• Respond to customer support requests
• Send product updates and marketing communications (with consent)

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate the Service (hosting, payment processing, analytics)
• AI Services: We use AI providers to generate reply suggestions. Signal content may be processed by these services.
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. Signal data is retained for 90 days. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications
• Withdraw consent

To exercise these rights, contact us at contact@submention.com

8. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies (Google Analytics, Vercel Analytics) to understand how you use our Service. You can disable cookies in your browser settings.

9. Third-Party Services

Our Service integrates with:

• Google (authentication)
• Supabase (database and authentication)
• Vercel (hosting and analytics)
• Payment processors (subscription billing)
• AI providers (reply generation)

Each service has its own privacy policy governing their data practices.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: contact@submention.com